Order Process
Print & Fill Out the Order Form
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Please print & fill out the Order Form including the list of instruments, what service you need (i.e., re-tipping, sharpening, etc.), shipping and billing information, and payment information.
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You can also provide any special instructions to your order, and we’ll try our best to accommodate.
Local Pickup or
Request Shipping Label
Send Your Instruments
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Ship them to us by courier or Canada Post.
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Include insurance for postal service.
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If Local: Drop-off and pick-up orders at our address to save the shipment cost.
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Please call for pick-up orders.
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Please pack your instruments securely to avoid damage during transportation. We are not responsible for instruments that are damaged during transportation.
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Don’t forget to place your Order Form in the box
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All New Orders are done and shipped out within 2 business days for In-Stock Instruments.
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All Repair Work Typically Takes 30 Days From Invoice.

TESTIMONIALS
Fantastic service and fast shipping! I highly recommend using them they have saved me so much money from having to buy brand new equipment.
5 stars for excellent customer service and quality at Gold Star Instrument!
Such a positive experience with this group!
George Karagiannis
Jennifer Cueto
The procedure is painless and easy. Saved me over 30% of what I was paying before! Really helps me during Covid.
Highly recommended. The staff is very professional and prices are very competitive. Will continue to work with this group!
Nicholas Samells
Mathew Haji
